Step 1: Change email and password
Update the email password first, then the exchange password. Use a unique password stored in a password manager.
Step 2: Set your own 2FA
Replace any existing authenticator with your own app and save the backup codes offline.
Read more: KYC verification explained
Step 3: Enable withdrawal whitelists
Most exchanges let you restrict withdrawals to saved addresses. Turn it on before depositing meaningful funds.
Read more: how to buy verified crypto accounts safely
Need help?
The desk walks every buyer through handover on Telegram.
Read more: contact the desk on Telegram